Refund policy
Return Policy
At Ollabi, we stand by the quality of our premium essentials. If your purchase isn’t quite right, we are happy to accept returns within 10 business days of receiving your order.
Return Shipping
Please note that customers are responsible for the cost of return shipping. You may use your preferred carrier, or we can provide a return label and deduct the shipping cost from your final refund amount.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition in which you received it: unworn, unwashed, with all original tags attached, and in its original packaging.
How to Start a Return
Contact us at Info@ollabi.com within 10 business days of delivery.
Once your return is authorized, we will provide the return shipping address and instructions.
Items sent back to us without prior authorization will not be accepted.